Forget the technical jargon. We make sure your hotel or restaurant runs like clockwork. Let's explain how this impacts your wallet.
The hidden costs of IT issues we frequently encounter in facilities in Tbilisi and Tbilisi.
When internet drops or slows, guests rush to the reception. Even worse, they leave 1-star reviews on TripAdvisor, Booking.com, and Google Maps stating 'Internet was awful, couldn't work'. In a competitive area like Tbilisi, these comments lead to losing hundreds of potential guests to competitors. We guarantee guest satisfaction by installing redundant networks that stay online even on the beach.
In hotels, guest internet must be legally recorded. If someone commits a cybercrime on your network and you lack a compliant logging system, the business owner and general manager are held directly liable, facing heavy fines or legal prosecution. We protect you 100% from these risks with our Firewall Tbilisi installations.
Imagine a tour of 50 people arriving at your hotel in the evening. If your front office software (Elektra, Sedna, or Opera) crashes or loses connection with the keycard encoders, total chaos erupts. Guests cannot enter rooms and queues form. We ensure redundant operations for all these systems, keeping your front desk running smoothly and prestigiously.
If the main server holding all reservations, guest histories, and accounting data crashes and you have no backup, your entire company history is wiped out. You wouldn't find who stays in which room or who owes what for weeks. We back up your data hourly with Veeam Backup Tbilisi, restoring systems within 15 minutes even if your server physically burns.
We install interactive hotel TV systems welcoming guests by name, letting them order spa services, a la carte restaurant items, or room service via the screen. This doesn't just add prestige; it increases in-hotel sales and room service orders by up to 30% using LG Pro:Centric and Samsung LYNK REACH integrations.
Instead of old paper menus with outdated pricing, your guests scan a stylish Tbilisi QR Menu. You can update pricing instantly online, saving tens of thousands annually in printing. Moreover, our modern Tbilisi hotel website development ensures you rank first on Google and AI search bots, driving direct bookings and eliminating OTA commissions.
It is impossible to track shifts, overtime, and work attendance manually in a busy hotel. This causes massive labor cost leaks. We install fingerprint or facial recognition Tbilisi PDKS systems, tracking check-in/outs with millisecond precision. We integrate this directly with accounting software (Logo, Netsis) to process payroll error-free and stop unfair overtime payouts.
It is difficult to monitor whether security guards run patrols regularly. Security failures can be extremely costly. We install RFID-based Tbilisi guard tour systems featuring smart patrol batons. Guards scan RFID points on their rounds, and you get complete reports on when and where checks occurred, ensuring your facility is protected 24/7.
You might have an in-house IT technician or an outsourced provider. But are they doing their job correctly or are your systems in danger? We run independent Tbilisi hotel IT audits (check-ups). We test security holes, check backup restores, and deliver a jargon-free status report directly to the Owner or General Manager.
A single ransomware infection on hotel PCs can encrypt all PMS reservations, demanding thousands of dollars. To prevent such disasters, we install enterprise antivirus solutions (Kaspersky, Sophos, ESET) and advanced EDR threats prevention, protecting all endpoints from a central console.
The financial difference between calling a different 'computer guy' for every issue versus working with a single expert IT partner who knows it all.
We are not just an expense item that bills you; we are an investment partner that prevents your hotel from missing bookings, eliminates employee labor loss, avoids legal penalties, and ensures your guests leave saying 'Their internet was great' and return. A correct investment in IT infrastructure pays for itself in the first season.
Let's determine the right IT investment for your hotel or restaurant in Tbilisi and Tbilisi together. Contact us now for a free discovery and IT status analysis.